Supporting you, our partners

What sort of support can you expect?

Acquiring your Partner System is only the start of your journey to a profitable online business. We fully appreciate that, in the course of working through your tutorials, setting up your site, fine-tuning it and promoting it, you will need support across a number of areas.

New Titles

One of the driving forces behind your repeat trade will be the fact that your catalogue (powered by Spoken Network) will be growing day-by-day, week-by-week with hundreds upon hundreds of new, quality titles going live on an ongoing basis. Spoken Network target and negotiate with key audio publishers in a bid to bring you the hottest titles, the broadest possible mix of content for you to use in your Partner System.

Content

As well as the audio titles, we provide you with other content: Reviews, articles, descriptions, images and much more, all to help you get the most out of your presentation of your products on your Partner System site (and your sub-sites too).

Marketing

As well as supplying titles for you to sell, Spoken Network works hard to bring you regular Special Offers that will help win new customers and maximize sales across your Partner System. Not only do we negotiate such promotional deals but we often participate in them, reducing our own margins to make titles as attractive as possible to your customers, helping to drive your sales and those of your affiliate partners.

Marketing advice and information too is provided - not only in the guise of the Encyclopedia of Internet Marketing, but in the many suggestions within your workbooks - ideas and simple walk-through steps that will have you making profits in next-to-no-time if you only invest the required time.

Marketing support can also be found on the websites, blogs and newsletters operated by Spoken Network for its partners.

Marketing support in the form of the ongoing research we're undertaking into emergent online marketing techniques, and technologies that we can adopt and incorporate into the Spoken Network Partner System program, to help you grow and streamline your Partner System.

Tools

Tools are also being developed on an ongoing basis. Just as with SellDirect and ContentDirect we recognize the leverage that good tools can give our partners in growing their businesses.

Knowledgebase

Our online support center, FAQs and 'live' help documentation (as well as the Blogs and Partner website) all helps iron out any problems, or 'challenges' you may have. And if you can't find the answer to your questions in the information available to you we will always be happy to hear from you directly - we'll do whatever we can to help your Partner System achieve its full potential.

Benchmarking

With a network of partners, a community in itself, we aim to foster an 'ideas-exchange' culture - one in which you can participate - giving your own knowledge in return for that of your fellow franchisers. Benchmark your success against others and leverage the success of other partners into your own niches.

www.spokennetworkpartners.com

Spokennetworkpartners.com is a Partners only space where we'll be posting all manner of information, including:

all of the elements above (and many more) are aimed at helping you grow your Partner System. If you head over to the site, and log in using your Partner System account name and password, you'll see a wealth of information to help you on your way.

Technical support

Of course, as well as the sales and marketing support, we're here to help you through any technical issues you may have, implementing your Partner System site and taking it as far as you possibly can. The technical support offered within the Spoken Network is detailed in a separate section of this manual: 7.0: Technical Support.