On logging in, you must provide any missing profile details
When you first log into the Partner Administration System, you will be presented with a screen entitled "Partner's Admin Area - Incomplete Data". The screen looks like this:
Fig. 2.3.4.1: The "Incomplete Data" page:
This screen requires you to fill out the missing details from your personal profile - basically a few pieces of information which were not captured when you first signed up as a Spoken Network Partner.
Why do we need this information?
The reason we need this information is to ensure our partner records are up to date, and to assist with any subsequent support requests you might submit in future.
When you have entered the missing information in the form fields, you can save them by clicking the button labeled "Save Changes" at the bottom of the form. This will save your profile details.